Support
Email support@keenshift.ai. We reply within 48 hours.
Common questions
The coach is not responding. It needs a connection. Check yours, reopen the app and try again — the reference and the kitchen log both keep working offline.
Why does my bottle smoke earlier than the number here? Smoke point is set by free fatty acid content, which rises as an oil ages and every time it is heated. An older bottle, or one that has already fried something, will smoke lower than a fresh one. The figures here are for fresh oil.
I bought Pro on another device. Open Settings and tap Restore Purchases.
How do I cancel Pro? iOS Settings → your name → Subscriptions → CookingOils → Cancel.
How do I delete my data? Delete the app. Everything is stored on-device, so it goes with it.